How do the membership and monthly credits work?
When you sign up for a membership, we will create a house account under your name. Each month, your membership fee is added to your account as credits that can be used toward event tickets and in-person purchases.
Credits are automatically deducted when you reserve an event ticket. For in-store purchases, simply let our team know you'd like to apply your credits.
If your total comes out to more than the credits you have available, the difference will be charged to the card we have on file for your membership.
How can I pause or cancel my membership?
You can skip a month or cancel your membership at any time by visiting the My Membership section of your
Member Portal.
If you choose to cancel your membership, you will still have access to member benefits until the end of the current billing period. We encourage you to use any remaining credits during this time.
Do my credits roll over?
Yes, any unused credits will roll over to the following month and will not expire.